ServiceFusion MCP Server

ServiceFusion MCP Server

Enables AI agents to interact with ServiceFusion's field service management platform through standardized MCP operations. Supports complete customer and job management including creating work orders, managing customer records, and accessing service data with OAuth 2.0 authentication.

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ServiceFusion MCP Server

A Model Context Protocol (MCP) server that provides AI agents with standardized access to ServiceFusion API operations.

Features

  • OAuth 2.0 Authentication: Automatic token management and refresh
  • Complete CRUD Operations: Create, read, update, and delete customers and jobs
  • Type-Safe Interface: Full TypeScript support with validation
  • Resource Access: MCP resources for browsing customers and jobs
  • Error Handling: Comprehensive error handling and validation

Available Tools

Connection Management

  • sf_test_connection - Test ServiceFusion API connectivity
  • sf_get_api_status - Get current authentication status

Customer Operations

  • sf_create_customer - Create new customers with contacts and locations
  • sf_get_customers - Search and retrieve customers with pagination

Job Operations

  • sf_create_job - Create new work orders/jobs
  • sf_get_jobs - Search and retrieve jobs with filtering
  • sf_update_job - Update job status and details
  • sf_delete_job - Delete/cancel jobs

Available Resources

  • servicefusion://customers - Paginated list of customers
  • servicefusion://jobs - Paginated list of jobs
  • servicefusion://customer/{id} - Individual customer details
  • servicefusion://job/{id} - Individual job details
  • servicefusion://api-status - API connection status

Installation

  1. Clone and install dependencies:
npm install
  1. Set up environment variables:
cp .env.example .env
# Edit .env with your ServiceFusion credentials
  1. Build the project:
npm run build

Usage

Running the MCP Server

npm start

Development Mode

npm run dev

Testing

npm test

Configuration

Set the following environment variables:

  • SERVICEFUSION_CLIENT_ID - Your ServiceFusion API client ID
  • SERVICEFUSION_CLIENT_SECRET - Your ServiceFusion API client secret
  • SERVICEFUSION_BASE_URL - (Optional) API base URL (defaults to https://api.servicefusion.com)

Integration with Claude Desktop

Add to your Claude Desktop MCP configuration:

{
  "mcpServers": {
    "servicefusion": {
      "command": "node",
      "args": ["/path/to/servicefusion-mcp/build/index.js"],
      "env": {
        "SERVICEFUSION_CLIENT_ID": "your_client_id",
        "SERVICEFUSION_CLIENT_SECRET": "your_client_secret"
      }
    }
  }
}

API Examples

Create a Customer

await sf_create_customer({
  customer_name: "ABC Property Management",
  contacts: [{
    fname: "John",
    lname: "Doe", 
    contact_type: "Primary",
    phone: "555-1234",
    email: "john@abc.com"
  }],
  locations: [{
    street_1: "123 Main St",
    city: "Dallas",
    state_prov: "TX",
    postal_code: "75201"
  }]
});

Create a Job

await sf_create_job({
  check_number: "WO-12345",
  customer_id: 123456,
  description: "HVAC repair needed",
  category: "Maintenance",
  priority: "High",
  street_1: "123 Main St",
  city: "Dallas",
  state_prov: "TX"
});

Search Jobs

await sf_get_jobs({
  page: 1,
  customer_name: "ABC Property",
  status: "Scheduled",
  updated_since: "2025-01-01T00:00:00Z"
});

Data Models

Customer

  • customer_name (required)
  • parent_customer (optional) - For hierarchical customers
  • contacts[] - Array of contact information
  • locations[] - Array of location information

Job

  • check_number (required) - Unique identifier
  • customer_id (required) - Associated customer
  • description (required) - Job description
  • status - Job status (Scheduled, In Progress, Completed, etc.)
  • priority - Job priority (Normal, High, Low)
  • custom_fields[] - Custom field values

Error Handling

The server includes comprehensive error handling for:

  • Authentication failures (automatic token refresh)
  • API rate limits and timeouts
  • Invalid input validation
  • Network connectivity issues

Contributing

  1. Make changes to TypeScript files in src/
  2. Build with npm run build
  3. Test with npm test
  4. Submit pull requests with tests

License

MIT

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