service-economics
Free service management tools — playbooks, benchmarks, and instant service health analysis. DigitalCore MCP gives you free access to service management expertise directly in your AI assistant. Run a Service Reality Check to score your service health in 60 seconds. Access strategy playbooks for ser
README
DigitalCore MCP Free
Free service management toolkit for MCP-enabled AI assistants.
Get instant access to 29 expert playbooks, KPI metrics, and service health scoring - all through the Model Context Protocol (MCP).
🚀 Quick Start
Add DigitalCore to your MCP client with a single config line:
Windsurf
Add to ~/.codeium/windsurf/mcp_config.json:
{
"mcpServers": {
"digitalcore": {
"serverUrl": "https://mcpfree.digitalcore.app/mcp"
}
}
}
Claude Desktop
Add to claude_desktop_config.json:
{
"mcpServers": {
"digitalcore": {
"url": "https://mcpfree.digitalcore.app/mcp",
"transport": "streamable-http"
}
}
}
VS Code GitHub Copilot
Add to your MCP settings:
{
"servers": {
"digitalcore": {
"type": "http",
"url": "https://mcpfree.digitalcore.app/mcp"
}
}
}
Cursor
Add to ~/.cursor/mcp.json:
{
"mcpServers": {
"digitalcore": {
"url": "https://mcpfree.digitalcore.app/mcp",
"transport": "http"
}
}
}
🛠️ Available Tools
1. list_playbooks
List all 29 service management playbooks covering margin protection, renewal risk, capacity planning, and more.
User: "What playbooks do you have?"
AI: [calls list_playbooks] → Returns categorized list of all playbooks
2. get_playbook
Get detailed content for any playbook including problem statement, key takeaways, and KPIs.
User: "Tell me about margin protection"
AI: [calls get_playbook(name="engagement-margin-protection")] → Returns playbook details
3. explain_metric
Understand KPI metrics with formulas, benchmarks, and improvement tips.
User: "How do I calculate gross margin?"
AI: [calls explain_metric(metric_name="gross_margin")] → Returns formula and tips
4. run_service_reality_check
⭐ Flagship Tool - Get instant health scoring for any service.
User: "Check my service health: €500K revenue, €400K costs, 5 FTEs, 95% SLA"
AI: [calls run_service_reality_check(...)] → Returns comprehensive health score with insights
Example Output:
{
"overall_score": 72,
"dimensions": {
"economics": {"score": 65, "status": "Attention Needed"},
"delivery": {"score": 92, "status": "Healthy"},
"efficiency": {"score": 58, "status": "Attention Needed"}
},
"insights": [
{"type": "warning", "message": "Margin of 20% is below the 35% healthy threshold..."},
{"type": "positive", "message": "Strong SLA achievement of 95%..."}
]
}
5. submit_email
Get access to the comprehensive Service Economics Guide.
6. submit_feedback
Help improve the service by rating tool responses.
📊 Playbook Categories
| Category | Examples |
|---|---|
| Margin & Profitability | Engagement Margin Protection, Cost Optimization |
| Renewal & Retention | Renewal Risk Assessment, Churn Prevention |
| Capacity & Resources | Capacity Planning, Utilization Optimization |
| SLA & Performance | SLA Management, Performance Monitoring |
| Growth & Expansion | Upsell Identification, Service Expansion |
🔗 API Endpoints
| Endpoint | Method | Description |
|---|---|---|
/mcp |
POST | MCP JSON-RPC endpoint |
/health |
GET | Service health check |
/tools |
GET | List available tools |
/metadata |
GET | Server metadata |
/configs |
GET | Client configuration snippets |
🌐 Direct API Access
For non-MCP clients, REST endpoints are available:
# List playbooks
curl https://mcpfree.digitalcore.app/list_playbooks
# Get specific playbook
curl "https://mcpfree.digitalcore.app/get_playbook?name=engagement-margin-protection"
# Run service reality check
curl -X POST https://mcpfree.digitalcore.app/run_service_reality_check \
-H "Content-Type: application/json" \
-d '{"revenue": 500000, "costs": 400000, "ftes": 5, "sla_achievement": 95}'
📖 About DigitalCore
DigitalCore is a strategic service management platform for MSPs, MSSPs, and IT service providers. Our platform helps you:
- Optimize margins with real-time financial insights
- Predict renewals with AI-powered risk scoring
- Plan capacity with demand forecasting
- Track SLAs with automated breach detection
Learn more: digitalcore.app
🔒 Privacy & Security
- No API key required for free tier
- Session data retained for 90 days
- Email addresses retained until unsubscribe
- No PII logged except voluntarily submitted email
- See our Privacy Policy
📜 License
MIT License - see LICENSE for details.
🤝 Support
- Documentation: digitalcore.app/mcp
- Email: support@digitalcore.app
- Issues: GitHub Issues
Made with ❤️ by DigitalCore
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