Pylon MCP Server

MCP (Model Context Protocol) server for integrating with the Pylon API. This server provides tools for managing accounts, issues, messages, and custom fields in Pylon.

Features

• Accounts: List, get, create, and update accounts
• Issues: List, get, create, update, and search support issues with advanced filters
• Messages: Get issue messages and redact messages
• Custom Fields: List, get, create, and update custom fields

Prerequisites

• Node.js 18 or higher
• A Pylon account with API access
• Pylon API token

Installation

1. Clone or navigate to the project directory:

cd pylon-mcp-server

2. Install dependencies:

npm install

3. Set up your environment variables:

cp env.example .env

4. Edit .env and add your Pylon API token:

PYLON_API_TOKEN=your_pylon_api_token_here

Configuration in Cursor

Add the following to your Cursor MCP settings file (~/.cursor/mcp.json or the project's .cursor/mcp.json):

{
  "mcpServers": {
    "pylon": {
      "command": "node",
      "args": ["/path/to/pylon-mcp-server/src/index.js"],
      "env": {
        "PYLON_API_TOKEN": "your_pylon_api_token_here"
      }
    }
  }
}

Replace /path/to/pylon-mcp-server with the actual path to this project.

Available Tools

Accounts

Tool	Description
pylon_list_accounts	List all accounts with optional pagination
pylon_get_account	Get a specific account by ID
pylon_create_account	Create a new account
pylon_update_account	Update an existing account

Issues

Tool	Description
pylon_list_issues	List issues within a time range
pylon_get_issue	Get a specific issue by ID
pylon_create_issue	Create a new issue
pylon_update_issue	Update an existing issue
pylon_search_issues	Search issues with advanced filters (state, priority, assignee, tags, etc.)

Messages

Tool	Description
pylon_get_issue_messages	Get all messages for a specific issue
pylon_redact_message	Redact a specific message in an issue

Custom Fields

Tool	Description
pylon_list_custom_fields	List custom fields by object type (account, issue, contact)
pylon_get_custom_field	Get a specific custom field by ID
pylon_create_custom_field	Create a new custom field
pylon_update_custom_field	Update an existing custom field

Usage Examples

List accounts

List all accounts in Pylon

Get issues from last week

List all issues from the last 7 days

Create a new account

Create a new account named "Acme Corp" with domain "acme.com"

Search for open high-priority issues

Search for all open issues with high or urgent priority

The pylon_search_issues tool supports complex filters with AND/OR operators:

{
  "filter": {
    "operator": "and",
    "subfilters": [
      { "field": "state", "operator": "equals", "value": "open" },
      { "field": "priority", "operator": "in", "values": ["high", "urgent"] }
    ]
  },
  "limit": 50
}

Available filter fields: state, priority, assignee.id, account.id, tags, requester.email, source, team.id

Create a custom field

Create a select custom field called "Priority Level" for issues with options: Low, Medium, High

API Reference

For more information about the Pylon API, see:

• Accounts API
• Issues API
• Messages API
• Custom Fields API

Development

Run in development mode with auto-reload:

npm run dev

License

MIT