itglue-mcp-server
An unofficial Model Context Protocol server that enables AI assistants to manage ITGlue documents, sections, and organizations via the ITGlue API. It supports full CRUD operations, organization lookups, and regional API endpoints for US, EU, and Australia.
README
itglue-mcp-server
An unofficial Model Context Protocol (MCP) server for the ITGlue API. Enables AI assistants to manage ITGlue documents, document sections, and organizations.
Note: This is an unofficial, community-maintained project and is not affiliated with or endorsed by Kaseya/ITGlue.
Features
- 13 tools covering documents, document sections, and organizations
- Full CRUD support for documents and document sections
- Publish documents directly from your AI assistant
- Organization lookup for finding org IDs
- Pagination, filtering, and sorting support
- Markdown and JSON response formats
- Regional API support (US, EU, Australia)
- Stdio and streaming HTTP transports
- Docker support for containerized deployment
Quick Start
Claude Desktop
- Open Claude Desktop and go to Settings > Developer > Edit Config
- Add the following to
claude_desktop_config.json:
{
"mcpServers": {
"itglue": {
"command": "npx",
"args": ["-y", "itglue-mcp-server"],
"env": {
"ITGLUE_API_KEY": "your-api-key-here"
}
}
}
}
- Save the file and restart Claude Desktop
Config file locations:
- macOS:
~/Library/Application Support/Claude/claude_desktop_config.json - Windows:
%APPDATA%\Claude\claude_desktop_config.json
Streaming HTTP
Start the server in HTTP mode:
ITGLUE_API_KEY=your-key npx itglue-mcp-server --transport http --port 3000
Then configure your MCP client:
{
"mcpServers": {
"itglue": {
"type": "streamable-http",
"url": "http://localhost:3000/mcp"
}
}
}
Other MCP Clients (Cursor, Windsurf, Claude Code, etc.)
Most MCP clients use the same stdio configuration format shown above.
EU or Australia Regions
Add --region eu or --region au to the args:
{
"mcpServers": {
"itglue": {
"command": "npx",
"args": ["-y", "itglue-mcp-server", "--region", "eu"],
"env": {
"ITGLUE_API_KEY": "your-api-key-here"
}
}
}
}
Environment Variables
| Variable | Description | Required | Default |
|---|---|---|---|
ITGLUE_API_KEY |
ITGlue API key | Yes | |
ITGLUE_BASE_URL |
Custom API base URL | No | https://api.itglue.com |
TRANSPORT |
Transport mode: stdio or http |
No | stdio |
PORT |
HTTP server port | No | 3000 |
CLI Options
--api-key <key> ITGlue API key (overrides env var)
--base-url <url> Custom API base URL (overrides env var)
--region <region> API region: us, eu, or au (default: us)
--transport <mode> Transport mode: stdio or http (default: stdio)
--port <port> HTTP server port (default: 3000)
--help Show help
--version Show version
Tools
Organizations
| Tool | Description |
|---|---|
itglue_list_organizations |
Search and list organizations with filtering and pagination |
itglue_get_organization |
Get detailed information about a specific organization |
Documents
| Tool | Description |
|---|---|
itglue_list_documents |
List documents globally or within an organization |
itglue_get_document |
Get a document with all embedded sections |
itglue_create_document |
Create a new draft document |
itglue_update_document |
Update document metadata (name) |
itglue_publish_document |
Publish a draft document |
itglue_delete_documents |
Permanently delete one or more documents |
Document Sections
| Tool | Description |
|---|---|
itglue_list_document_sections |
List all sections in a document |
itglue_get_document_section |
Get a specific section with full content |
itglue_create_document_section |
Add a section (Text, Heading, Gallery, Step) |
itglue_update_document_section |
Update section content, type, or position |
itglue_delete_document_section |
Permanently delete a section |
API Key Setup
- Log in to ITGlue as an Administrator
- Go to Account > Settings > API Keys
- Generate a new Custom API Key
- Copy the key and set it as
ITGLUE_API_KEY
ITGlue automatically revokes API keys unused for 90+ days.
Regions
| Region | Base URL |
|---|---|
| US (default) | https://api.itglue.com |
| EU | https://api.eu.itglue.com |
| Australia | https://api.au.itglue.com |
Rate Limiting
The ITGlue API allows a maximum of 3,000 requests per 5-minute window. The server will return clear error messages if the rate limit is exceeded.
Docker
Build and run locally
docker build -t itglue-mcp-server .
docker run --rm -p 3000:3000 -e ITGLUE_API_KEY=your-key itglue-mcp-server
The Docker image runs in HTTP transport mode by default on port 3000.
Pre-built image
docker pull ghcr.io/junto-platforms/itglue-mcp-server:latest
docker run --rm -p 3000:3000 -e ITGLUE_API_KEY=your-key ghcr.io/junto-platforms/itglue-mcp-server:latest
Health check
curl http://localhost:3000/health
Development
# Install dependencies
npm install
# Build
npm run build
# Run locally (stdio)
ITGLUE_API_KEY=your-key node dist/index.js
# Run locally (HTTP)
ITGLUE_API_KEY=your-key node dist/index.js --transport http
# Development with auto-reload
ITGLUE_API_KEY=your-key npm run dev
# Development with HTTP transport
ITGLUE_API_KEY=your-key npm run dev:http
# Run tests
npm test
Sponsored by Junto
Secure client access, automated ticket resolution, and intelligent IT operations. Discover how Junto is transforming MSP service delivery at juntoai.com.
License
MIT
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