helpscout-docs-mcp
Gives Claude access to your Help Scout knowledge base for listing collections, articles, and searching content.
README
helpscout-docs-mcp
MCP server for the Help Scout Docs API. Gives Claude access to your Help Scout knowledge base — collections, articles, and search.
Tools
| Tool | Description |
|---|---|
list_collections |
List all knowledge-base collections (with article counts and visibility) |
list_articles |
List articles in a collection (metadata only — ID, name, status, URL, view count) |
get_article |
Fetch full article content by ID (HTML body, categories, related articles) |
search_articles |
Keyword search across articles (returns names, preview snippets, and IDs) |
Setup
1. Get a Docs API key
In Help Scout, go to Manage → Docs → API Keys and generate a key.
2. Clone and install
git clone https://github.com/ryrykerr/helpscout-docs-mcp.git
cd helpscout-docs-mcp
npm install
3. Add to Claude Desktop
Add the following to your claude_desktop_config.json:
{
"mcpServers": {
"helpscout-docs": {
"command": "node",
"args": ["/path/to/helpscout-docs-mcp/server.js"],
"env": {
"HELPSCOUT_DOCS_API_KEY": "your-docs-api-key"
}
}
}
}
Replace /path/to/helpscout-docs-mcp/ with the actual path and your-docs-api-key with your API key.
How it works
The server uses Basic Auth against the Help Scout Docs API v1 (https://docsapi.helpscout.net/v1). It communicates over stdio using the Model Context Protocol SDK.
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