Caramelo

Multi-channel chatbot for DulceGestion - a pastry shop management SaaS.

What it does

• Answers user questions about how to use the app (RAG-powered from documentation)
• Queries live business data (orders, stock, customers) via tool calling
• Works on Telegram, Web Widget (embeddable), and WhatsApp (Twilio)
• Exposes an MCP server for use with Claude Desktop/Code

Architecture

Channels (in/out)        Brain                  Data
+----------------+    +----------------+    +------------------+
| Telegram       |--->|                |--->| RAG (docs)       |
| Web Widget     |--->|   Bot Engine   |--->| MCP Tools        |
| WhatsApp       |--->|                |--->| Claude LLM       |
+----------------+    +----------------+    +------------------+

Adapter pattern - each layer has swappable implementations:

• Channels: Telegram (telegraf), WebSocket (widget), WhatsApp (Twilio)
• LLM: Claude (Anthropic API) or hardcoded (keyword matching for testing)
• Tools: MCP registry with DulceGestion API client

Tech Stack

TypeScript, Express, telegraf, ws, @anthropic-ai/sdk, @modelcontextprotocol/sdk, Voyage AI (embeddings), vitest

Quick Start

# Install
npm install

# Configure
cp .env.example .env
# Edit .env with your keys

# Index documentation for RAG
npm run index-docs

# Run
npm run dev

Environment Variables

Variable	Description
TELEGRAM_TOKEN	Bot token from @BotFather
ANTHROPIC_API_KEY	Claude API key
VOYAGE_API_KEY	Voyage AI key (for embeddings)
DULCEGESTION_API_URL	DulceGestion API endpoint
LLM_ADAPTER	claude or hardcoded
PORT	HTTP server port (default: 3002)
SESSION_TTL_MINUTES	Chat session timeout
WIDGET_ALLOWED_ORIGIN	CORS origin for widget

Scripts

Script	Description
npm run dev	Start with hot reload
npm start	Start in production
npm test	Run tests
npm run index-docs	Generate RAG embeddings from docs/flows/
npm run mcp	Start MCP stdio server (for Claude Desktop/Code)

MCP Server

Use with Claude Desktop or Claude Code:

{
  "mcpServers": {
    "dulcegestion": {
      "command": "npx",
      "args": ["tsx", "src/mcp/server.ts"],
      "cwd": "/path/to/dulcechat",
      "env": {
        "DULCEGESTION_API_URL": "http://localhost:3001/api",
        "DULCEGESTION_AUTH_TOKEN": "your-jwt-token"
      }
    }
  }
}

Embeddable Widget

Add to any page:

<script src="https://your-server/dulcechat/widget.js" data-token="USER_JWT"></script>

Project Structure

src/
  channels/        # Messaging adapters (Telegram, Web, WhatsApp)
  llm/             # LLM adapters (Claude, hardcoded)
  mcp/             # MCP tools and server
    tools/         # Individual tool implementations
  rag/             # RAG system (chunker, embeddings, retriever)
  session/         # In-memory session store with TTL
  engine.ts        # Core orchestrator
  index.ts         # Entry point
docs/flows/        # User documentation for RAG indexing
widget/            # Embeddable chat widget (HTML + JS)

Adding New Tools

1. Create src/mcp/tools/your-tool.ts implementing McpTool
2. Register it in src/index.ts
3. Automatically available in Caramelo, Claude Desktop, and Claude Code